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Excellent communication is critical to helping patients understand medical information—and to achieving truly “informed” consent for invasive and noninvasive interventions. Effective patient-provider communication also results in better information retention and more reasonable expectations of treatment outcome, and it’s one hallmark of a high-quality patient experience.
In the October 5, 2016 edition of The Journal, Egekeze et al. report the results of a randomized clinical trial evaluating retention of information provided to patients newly diagnosed with knee osteoarthritis. Each of 67 participants was randomized to receive one of three informed-consent information-delivery protocols, all of which lasted 10 minutes:
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